Workforce Productivity

The National Health Service is facing workforce challenges that can impact the quality of patient care. However, emerging technologies like cloud computing, robotic process automation (RPA), and artificial intelligence (AI) offer promising solutions to help address staffing shortages and streamline administrative tasks.

This brochure from Amazon Web Services (AWS) explores how adopting these innovations can augment and support the NHS workforce across clinical roles, operations, administration, and workforce management. It provides an overview of key use cases, outlines a strategic adoption approach, and highlights available resources to get started. By leveraging AWS’s secure and responsible AI/automation capabilities, NHS organisations can free up staff time, enhance clinical decision-making, and optimise workforce deployment.

Deep Dive

Transforming organisational efficiency through intelligent automation requires strategic cloud infrastructure that supports diverse operational workflows across clinical, administrative, and supply chain domains.

Account Strategy establishes multi-account frameworks separating clinical systems from back-office operations, enabling secure data isolation while facilitating automated workflows that span organizational boundaries through controlled cross-account integrations.

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Clinical Automation leverages AWS healthcare services to streamline patient workflows, automate documentation processes, integrate Electronic Patient Records (EPR), and deploy AI-powered diagnostic assistance tools that reduce administrative burden on healthcare professionals.

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Back-Office Automation utilizes serverless computing and workflow orchestration to automate financial processing, human resources tasks, compliance reporting, and document management systems that eliminate manual administrative overhead.

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Workforce Optimization implements analytics platforms that track productivity metrics, automate scheduling systems, deploy chatbots for employee support, and create self-service portals that empower staff while reducing operational costs.

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Supply Chain Intelligence deploys IoT sensors, predictive analytics, and automated procurement systems that optimize inventory management, streamline vendor relationships, and ensure critical resources are available when needed across all operational areas.

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AWS Partners

AWS partners delivering specialised healthcare workforce productivity solutions that accelerate digital transformation across industries while leveraging native cloud capabilities.